Netlea · Michał Putowski

Software and AI chatbot testing, QA processes, IT education

I help companies raise the quality of their software and test AI chatbots and assistants before customers see their answers. I advise on weaving AI sensibly into the work of testers, and run courses, a blog and a YouTube channel for people entering the profession or moving up in it.

Core service

Consulting and advisory work on software and AI quality

I step in where quality starts to cost money: shaping the test process, choosing a strategy, growing the team and showing where AI genuinely shortens the work. I also test the AI chatbots and assistants that talk to customers on a company's behalf. Most often I work in short, well-defined formats, but on larger projects I also take on longer, regular engagements.

  • AI chatbot and assistant testing

    Does your chatbot tell the truth about your offer, avoid making things up, protect data, resist manipulation and admit it is an AI? The result is a report with examples and recommendations, plus regression testing after changes to the bot.

    Scope, process and pricing

  • Test process audit

    A review of how you test today: coverage, documentation, defect flow, the place of QA in the team. You get a report with actions ranked by their impact on risk.

  • Test strategy and planning

    Matching test levels and types to the product, its risk profile and the budget. Entry and exit criteria, metrics worth tracking, and a clear decision on what we deliberately will not test.

  • AI in testing

    Where language models genuinely save time - test cases, log analysis, documentation - and where they create risk instead. Usage rules, tool selection, a quick pilot.

  • QA team mentoring

    Regular sessions with testers and leads: test design techniques, reviews of real artefacts, and a growth path from junior to independent specialist.

  • In-house training

    Training tailored to your team's process and stack - from testing fundamentals to preparation for the ISTQB and MITC exams.

Ways to work together: a single consultation, a prepaid pool of hours, an audit closed with a written report, ongoing support of a few hours a month, or a longer engagement on a project. Remote, and on-site in Kraków and the surrounding area.

Education projects

Courses and learning materials for testers

From your first steps in the profession to certification prep in an accredited course. Each of these projects draws on my 20+ years of hands-on testing experience. Note: these materials are published in Polish.

  • Online course: Software Tester - Level One

    Software Tester - Level One

    An online course for people entering the profession. Six modules, 22 audio and video lessons, exercises, downloadable PDF materials and a final test. Certificate awarded from a score of 80%.

    • PLN 439
    • 6 modules, 22 lessons
    • 90 days of access
    • certificate

    View the course

  • JakZostacTesterem.pl blog

    JakZostacTesterem.pl blog

    No longer just a knowledge base for candidates. I write for testers at every stage of their career: AI in QA work, certifications, automation, digital accessibility and what the job market actually looks like.

    • free
    • junior to senior
    • AI in testing

    Read the blog

  • YouTube channel: Jak zostać testerem oprogramowania

    YouTube channel

    Videos for people who want to land their first testing job, grow from junior to senior, and put artificial intelligence to work in a tester's daily routine. Short, practical, based on 20+ years in IT. In Polish.

    • free
    • @jakzostactesterem
    • career, QA, AI

    Watch the channel

  • E-book: Junior Software Tester - preparing for recruitment, 2026 edition Edition 2.0

    E-book: Junior Software Tester

    A second edition written for the 2026 market: 32 pages instead of 14, a chapter on the practical use of AI, automation basics, Postman and CI/CD, updated interview questions, plus current notes on ISTQB CTFL v4.0 and MITC certification.

    • free
    • 32 pages
    • 2026 edition

    Download the e-book

Verified skills

Certificates

Click a thumbnail to see the certificate in full size.

Michał Putowski, QA consultant and trainer

About

Michał Putowski

I have spent over twenty years working on software quality - in large and smaller organisations, as a tester, a test manager and a consultant. I am at my best where the process needs sorting out: deciding what we test and why, what it costs, and how to tell that quality is actually improving. More and more often I also test AI systems: chatbots and assistants that answer customers on a company's behalf.

Alongside that, I teach. I run the JakZostacTesterem.pl blog, a YouTube channel, two online courses including the accredited MITC course, and publish free material for people entering the profession. NETLEA is a one-person business, so you work directly with me, with no intermediaries and no sales overhead.

  • 20+years in software testing
  • ISTQBAdvanced Level Test Manager
  • MITCaccredited course author

Not sure where to start with quality?

Describe what is happening in two sentences - with your test process or with the chatbot on your website. I will tell you whether it is a job for one consultation, for an audit, or not something I can help with - and in that case, where to look instead.

Write to me

Contact

Let's talk

I normally reply within one business day. If you prefer plain e-mail - biuro@netlea.pl.

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